FAQs

DESIGN: Can you help me layout my tradeshow booth?
Our resident interior designer, a graduate of the Fashion Institute of Design and Merchandising in Los Angeles, is available to assist in creating your envisioned product. In addition to our wide range of Displays, we can supply you with everything from fixtures and flooring to accents and color schemes. No detail is overlooked!

DESIGN: Can you design artwork for me?
We have a talented team of graphic designers who are prepared to bring your idea to life. Design work will cost $90 hourly.

DISPLAY QUALITY: What sorts of materials do you use in your Windship Displays line?
We utilize the best materials and with our 1200 DPI printers, we promise you that your images will be astonishingly vibrant. Many of our lines also use Eco Friendly materials developed with recycled materials. Our Pop Up Frames are made with Aircraft Grade Aluminum and many offer a lifetime warranty. We guarantee you that nothing in the market will look as good and will last longer than a Displayed product.

GLOBAL REACH: Do you ship internationally?
Because we do offer a world class product, we have clients from every corner of the globe coming to us to see why we're the best. We can definitely coordinate shipment direct to you, anywhere in the world.

GRAPHIC QUALITY: Can a picture I found online be used to print?
While files from various websites look great on your monitor and are a perfect start to turning your concept into reality, they are typically too low in resolution to print in a grand format application. In order to ensure your project looks crisp and clear, we do need high resolution files in vector format.

GRAPHIC UPLOADS: How Can I send my Graphics?
We make it easy - Our Graphic upload page can be found here

QUOTES: How Can I get a quote? Simple!
You can call or email us from 8:30-5:00 MST any weekday or you can request a quote online. All of our quotes are free of charge and there is no obligation to buy. Click here for a quote.

SET UP AND TAKE DOWN: Are your products easy to use?
Absolutely; all our products are designed with functionality in mind. Most items we sell offer the user versatility in a variety of settings. Through attending various festivals, trade shows, conventions and retail businesses, we are able to put ourselves in our clients' shoes. We have the experience to know what works, and more importantly, what doesn't. We would not want to offer something that we ourselves would not use, so we simply do not.

TIMELINES: What is production time for your products?
Production times will vary depending on the item. Displays are typically 5-10 business days. Rush jobs are also an option if you're short on time. All production times are from final artwork approval.

WHERE TO START: I'm new to this, how do I start an order?
Call us or send us a quick email! Our Account Managers are here to help – They will listen to your project requirements and can recommend products that will best fit your marketing needs and budget. Our Account Managers will provide you with a no obligation pricing estimate for review. From there, we create a rendering or graphic proof to ensure accuracy of your order, along with an official quote. Details such as color matching and sizing are covered through these forms. From there, we're off to production.